Background

RCF Group first collaborated with Great American Insurance Group (GAIG) in 2010, initially securing a portion of the installation for the newly constructed Great American Tower. As the project evolved, RCF Group’s role expanded to include decommissioning pre-installed elements and designing and implementing workstations and conference rooms. Over the years, RCF Group has continued to manage the account, maintaining and adapting these elements to meet GAIG’s changing needs.

Key Goals

As GAIG sought to reimagine its workspace, the company identified key goals, including:

1. Create an engaging environment that fosters a strong sense of community with opportunities for collaborating, knowledge sharing and development.

2. Provide tech-enabled spaces that reinforce culture and enhance business performance.

To identify potential upgrades, GAIG conducted internal studies and surveys to determine employee preferences and invited multiple dealers, including RCF Group, to present mockups of six workstation designs and two private offices.

The Solution

To ensure a seamless experience, RCF Group worked closely with GAIG throughout the mock-up process. The realistic renderings proved instrumental in gaining executive buy-in and fostering internal support for the project.

Beyond business, RCF Group prioritized relationship-building, fostering trust through open communication with the GAIG team. This foundation made it easier to navigate challenges and make informed decisions collaboratively.

The Outcome

RCF Group delivered tailored solutions that met GAIG’s objectives for an engaging and functional workspace:

• Gallery Panels & Telescoping Height-Adjustable Desks – Enhancing flexibility and ergonomics in workstations.

• Custom Workstations & Private Offices – Designed to align with GAIG’s aesthetic and functional needs.

• Standardized Fern Chairs – Ergonomically designed for comfort and productivity.

By addressing GAIG’s key goals, RCF Group reinforced its role as a trusted collaborator. Through adaptability, personalized service, and a commitment to understanding GAIG’s evolving needs, RCF Group helped transform GAIG’s workplace into a dynamic and inviting environment that supports both productivity and employee engagement.